Pastoral care

“The quality of care, advice and support is a significant strength of the school. Staff aim to know all of the girls as individuals and ... transitions, such as students’ arrival in Year 7 and the start of GCSE courses, are closely and extremely well managed.” 

Pastoral care is at the heart of TWGGS. We firmly believe that if pupils are happy and individually valued and supported they will thrive.

We hope pupils will have a varied and enjoyable experience and we aim to instil in them a respect for others and a desire to always give their best. Pupils have a Form Tutor who supports and guides them, and friendships flourish both within form groups and through a wide variety of extra-curricular clubs. There is a happy atmosphere at TWGGS and we value compassion, open-mindedness and trust.

We offer a variety of support and assistance for pupils who may find things difficult at times. In addition to the caring nature of our tutor groups, we have a member of staff responsible for pastoral support and we employ two qualified counsellors, one of whom is a CBT specialist, who come in to school every week to offer sessions by appointment for pupils who need more professional support or advice. Sixth formers also take on the role of mentors and offer support to younger pupils.
Whilst being a highly academic school, we strive to ensure that all pupils become well-rounded individuals who are able to contribute positively and fully to adult life.

Use of Mobile Phones in School

As part of our ongoing commitment to pupil wellbeing, we have decided to make some changes to our mobile phone policy. We are noticing that large numbers of pupils are spending excessive time on their mobile phones and this is not conducive to learning, building social relationships, or to positive mental health.  

From Easter 2022 (returning to school Tuesday 19 April) the following will be in place:

  • Year 7 will continue to not be allowed to have their mobile phones out at any time during the school day

  • Year 8 will not be allowed to have their mobile phones out at any time during the school day

  • Year 9 will not be allowed to have their mobile phones out at any time during the school day

  • Years 10, 11, Lower Sixth & Upper Sixth will be permitted mobile phones but not in corridors, the canteen, lessons (unless instructed by a teacher to aid a lesson) or outside of their form room/ common room. 

Please see the following letters from Mrs Marchant, Assistant Headteacher, which give further details on how to contact your child while they are at school.

Key Stage 3 Mobile Phone Usage Key Stage 4 and Sixth Form Mobile Phone Usage

Who to contact

Your daughter’s Form Tutor is your first point of contact if you have an enquiry about any aspect of her school life or wish to discuss anything of concern.  All staff can be reached by phone on 01892 520902, or by emailing and your email will be forwarded to the appropriate person.

Additional pastoral support is available through the Head of Pastoral Care, the Year 7 Transition Co-ordinator, the Directors of Key Stages 3 and 4, and the Pastoral Support Assistant.

Mrs Marchant, Assistant Headteacher, Designated Safeguarding Lead (DSL) and Head of Pastoral Care -

Miss Fenn, Year 7 Lead and Transition Co-ordinator –

Mr Walker, Director of Achievement Key Stage 3 –

Ms Hogben, Director of Achievement Key Stage 4 –

Miss Mitchell, Director of Achievement Sixth Form –

Mrs Rogers, Key Stage 3 Pastral Support Assistant -

Mrs Barclay, Key Stage 4 Pastoral Support Assistant –

Mrs Brown, Key Stage 5 Pastral Support Assistant -

Information shared by local Police

The local Police Schools' Team has recently been made aware of information regarding the rise in the use of edible drugs and their promotion on Snapchat and Instagram.

Please see the following letter from the team, giving more details:

Information on Edible Drugs

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