Online Safety At Home

As pupils are spending more time both at home and online, we want to ensure that they can do this safely; that they know how to recognise risk; and that they know how to report anything that concerns them.

Thinkuknow is the education programme of the Child Exploitation and Online Protection centre (CEOP) aimed at keeping young people safe online. They have prepared a very helpful parents’ information sheet, which you can access here:

Keeping Your Child Safe Online While They Are Off School. The internet can be very positive, both educationally and socially. Children just need to be aware of the risks, and know how to report anything that makes them scared, worried or uncomfortable.

Please do make appropriate checks on anyone online offering educational support to you and your child. Please be advised that since the Government announcement, there has been an increase in social media posts from teachers, or people possibly posing to be teachers, offering to support families in a variety of ways. Including teaching and offering online tutoring or providing on-line support. This obviously is not regulated and open to risk when families are at their most vulnerable and in isolation. Please ensure you are mindful of this and seek appropriate advice when making alternative arrangements.

As a family, try to have technology free times, and technology free areas in the house. Share quality time together, away from technology. Ensure that your child takes regular breaks, particularly if they are working online. Having some structure to the day is also really good for positive mental health.

Be aware that parental control tools and filters are not always 100% effective and you cannot rely on them alone to protect your child online.

Talk to your child about being kind online and encourage them not to retaliate or reply to cyberbullying, and to keep any evidence of unkind, or worrying behaviour via screenshots. These incidents should be reported to the police if they are of a serious nature, otherwise report them to school, in the same way as would normally happen.


If your child discloses an online issue or concern to you, please ensure that you listen and take their concerns seriously. Also, be alert to any changes in behaviour, or if they become very secretive about their online behaviour, as this may indicate that something is upsetting them online.

Support your child to report and block people online who may have tried to contact them, or have sent them inappropriate messages or content. See below where to report to:

·     Inappropriate content:

·     Terrorist content:

·     Child Sexual Abuse Imagery:

·     Online Child Sexual Abuse:

The Designated Safeguarding Lead and deputies are available to discuss any concerns that you may have. Please contact:

Helpful websites to visit for more information: Childline also provide a helpline for children: 0800 1111

BBC “Own It” Website and App:

See also the TWGGS Online Safety policy.

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